Pay Safely and Securely.
AND YOUR BUDGET.
VISA Debit Card
Instantly access your money at any time with the UFirst VISA Debit Card, a safe alternative to using cash or checks.
Benefits of VISA Debit Card:
Use your debit card for:
Walk In. Walk Out. Card in Hand.
The days of waiting for your debit card via snail mail are over! Whether you're opening a new account, or in need of a replacement card, we will provide you with a new UFirst debit card, in just minutes.
Benefits of Instant Issue
* Instant Issue only applies to UFirst VISA Debit Cards and is only available at our Plattsburgh Main Branch.
Lost or Stolen Card
The faster you let us know, the faster we can help protect you from fraud.
If your card has been lost or stolen, be sure to report it immediately. We can close the old card and make you a new card instantly in our branch for you to pick up!
Here's a few things you can do:
During Business Hours
During Non-Business Hours
Note: If your debit card is lost, a $10 replacement fee may be charged.
Our debit and credit cards are monitored by a Fraud Detection Center to help prevent your card from being used maliciously. If unexpected or fraudulent transactions are detected, it's possible that your card may be temporarily blocked until the charges can be verified. Here's what to expect when that happens:
To report fraud or file a dispute, contact our VISA team at 518.324.5700 option 3 or firstname.lastname@example.org
Setting a travel notice lets us know that you may be using your card in places outside of your normal spending area. By providing us with the dates of your trip and your destination, especially if it's outside the U.S., helps to ensure your card won’t be suspected of fraudulent activity. If a travel notice is not placed on your card, transactions may be declined due to fraud protection services.
Here are a few ways you can let us know:
Note: Please know that if you submit your travel alert after business hours or on the weekend, it will not be processed until the next business day.
Debit Card Controls
Did you know you can manage your debit card? Our mobile app puts more control, convenience and safety in your hands.
Feel more empowered.
Via Online Banking
Via UFirst Mobile Banking app
To activate your UFirst VISA Credit Card, call 1-800-543-5073 (or 727-570-4888 if you’re outside the U.S.). Be sure you are calling from the phone number associated with your credit card account. If you have issues activating your card, please contact our VISA team at 518-324-5700 option 3.