Fighting Fraud
Trust your instincts. If something doesn't feel right, contact us.
Fraud is on the rise, and we're here to equip you with the knowledge to proactively protect your personal information. It doesn't take much to lose everything, so let's stay vigilant together.
How to Protect Yourself
Guard Your Information: Never share your account details or personal information via phone, text, or email.
- Strong Passwords: Use strong, unique passwords for all your online accounts.
- Credit Report: Review your credit report annually.
- Monitor Statements: Regularly check your monthly statements for any suspicious transactions and notify us immediately.
- Shred Documents: Shred sensitive documents before disposal.
- Email and Text Safety: Avoid opening emails or texts from unknown senders or clicking on unfamiliar links.
- Secure Websites: Only enter personal information on secure websites. Look for a "lock" icon or "https" in the website address.
- Update Security: Regularly update your anti-virus software and security patches.
Helpful Resources
Your financial well-being is our top priority. Here are some tools and services we offer to enhance your account security:
- Account Alerts: Sign up for Account Alerts to stay informed about your account activity. Choose from balance, transaction, and security alerts sent directly to your phone or email. Manage your alerts in Online or Mobile Banking.
- Digital Wallet: Link your UFirst VISA Debit Card to your smartphone or smartwatch for secure, contactless payments with Apple Pay, Google Pay, or Samsung Pay. Each transaction uses a unique virtual card number, keeping your actual account number safe.
- Card Controls: Quickly stop unauthorized purchases with your VISA Debit Card. Set up activity alerts, lock or unlock your card, set travel notices, and report lost or stolen cards using the Card Management Tool.
- Know the Signs: Educate yourself on different types of scams and the red flags to watch for.
We're always here to help. Contact us immediately to report any suspicious, fraudulent, or unauthorized transactions. If you suspect identity theft, reach out to us or visit IdentityTheft.gov.