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ATM Lane Closed

Attention UFirst members! Effective tomorrow morning, the ATM Lane at the UFirst Main Branch will be closed to cars; however, the ATM is still OPEN and can be accessed by parking and walking up to it only. This will be in effect for 3 weeks. UFirst has an ATM located inside the Angell College Center on the SUNY Plattsburgh campus as well.

Also for your convenience, UFirst FCU is part of the CO-OP ATM Network which allows you access to over 30,000 ATM's surcharge free. Adirondack Regional FCU and SeaComm FCU, both located on Smithfield Boulevard are part of the same CO-OP ATM Network, so you may use their ATM's free of charge. Again, the ATM at Plattsburgh Main is open to use, the lane is just closed to cars. We thank you for your cooperation.

Loans for You

How do you take your loans?!

Like your daily cup of Joe, how you take your loan makes a difference. We get that! We want your experience with us to be a smooth one. You can expect that our friendly and knowledgeable lending team will find the loan product to fit your needs. And with our online application you can apply easily in minutes. We even have coffee if you prefer to come and see us in person. Now that's service you can enjoy and count on!

Hear it firsthand!

"Jessica T. was amazing! In today's everyday business world it's extremely rare to find someone who is quick, knowledgeable, friendly and professional." ~ Karen, member since 2014.

Check out our Rates and our Loan Options!

Give Back. Donate a Pack

Give Back. Donate a Pack (and we'll donate one too).

Imagine being a young child starting school without the basic essentials you need for school. Things like paper, pencils, crayons and a backpack may seem like simple things, but they add up and aren't affordable for everyone. That is why we at UFirst partner with the Joint Council of Economic Opportunity (JCEO) here in Plattsburgh to ensure that your donations stay local and help kids in our community be prepared for Back to School.

Here's how you can help:

  • Donate a new backpack - Bonus! For every backpack that gets donated, UFirst FCU will donate one too. Together, we can help reach more kids.
  • Donate School Supplies - Those basic supplies like paper, notebooks, pens, pencils, crayons, scissors, folders, rulers, erasers, highlighters, etc. for all ages.
  • Make a Monetary Donation - You may want to make a donation, but it's not convenient to drop off your donations to us. We totally get that! For a monetary donation, we'll take care of the shopping for you. Call 518-324-5700 and speak with one of our tellers or email Meg at mpelkey@ufirstfcu.net.

A backpack may not seem like a big deal, but to a kid on their first day of school, it can mean the world. Please join us in helping kids get Back to School! We thank you for your support!

Branch Bash

It's a day for you!! UFirst will be hosting it's 4th Annual Branch Bash to thank you, our member, for your loyalty and support. Without awesome members like you, we wouldn't be such a successful part of our community!

Note: Due to ongoing construction at the Main Branch, we will not be able to host Branch Bash at this location this year; however, members who visit us on Friday, August 10th, will be treated to popcorn, refreshments and give-a-ways. The Plattsburgh North and Rouses Point locations will be hosting Branch Bash as normal.

Here's the details:

Friday, August 17th

Rouses Point Branch - 72 Champlain Street

  • Donuts and coffee for the early birds
  • Lunch starts at 11:00 am

Be sure to stop by for free lunch, refreshments, give-a-ways, raffles and of course, to hang out with us!! From all of us here at UFirst FCU, we thank you for your loyalty and support! We enjoy serving great friends like you!

Mobile Deposit

The feature that everyone has been waiting for has finally arrived! Mobile Deposit is an easy and secure way for you to deposit checks using your mobile device. In just a few steps, you can make your deposit without ever having to go to a branch! Here are some frequently asked questions:

Is there a charge to use Mobile Deposit?

No, it's completely free!

How do I properly endorse my check(s)?

It is extremely important to ensure that you endorse your check(s) correctly so they don't get rejected. Here is what to do:

  • Sign your name as it appears on the front of the check
  • Write the account number you want the check deposited in underneath your signature
  • Some checks have a box that you can check for mobile deposit, so you can just mark that. (Image coming soon)
  • If there isn't a mobile deposit box, write Mobile Deposit

If proper endorsement isn't provided, then the deposit will be rejected.

When can I expect my deposit to appear in my account?

Deposits made prior to 2:30pm will be deposited into your account around 4:30pm. Anything after 2:30pm will be considered next day.

Are there limits to how much or how many checks I can deposit?

Yes. The maximum amount per deposit per day is $5,000 per account. Maximum amount for one check is $2,500 per day. There is not a limit to the number of checks that you can deposit in a day as long as you are within the daily limit.

Will there be a hold on deposit?

Deposits made through Mobile Deposit are subject to the UFirst check hold policy that is currently in place for all deposits made by check.

How do I access Mobile Deposit?

Mobile Deposit is only available with our UFirst Mobile Banking app which can be downloaded for free using iTunes or Google Play. The mobile application works with iPhone and Android smart phone platforms. To use the app, you must first be enrolled in online banking.

  • After logging in to the UFirst app, select "deposits" from the home screen
  • Select and account for deposit
  • Enter the check amount. Please note: per check limit is $2,500; per day limit is $5,000
  • Take a photo of the front and back of the check (Make sure it's a clear image and captures the whole check)
  • Make sure the back of the check includes proper endorsement (see how I properly endorse check above)
    • Signature
    • Account Number
    • Check of "for mobile deposit" or write Mobile Deposit
  • Confirm deposit details
  • Retain check until cleared

This information will all soon be permanently available on our updated website once it goes live. Mobile Deposit is a great new service that we are proud to offer and one we hope you will enjoy! If there are any questions regarding mobile deposit, please contact us at 518-324-5700 option 1.

Online Banking Changes

On May 14th, 2018, we rolled out a new and improved online banking system that has relatively the same overall feel as our old online banking system. The new platform contains a wide range of improved and expanded services including:

  • An updated eStatement system to provide you with an easier and more efficient way to access your statements electronically through your online banking.
  • An updated Mobile Banking app that will reflect our new brand and colors!
  • Trends - a personal financial management tool to assist members with organizing and managing your finances through your online banking. It's like Quicken only secure within your own online banking! (It's like Mint.com!)
  • Mobile Deposit Capture - which will allow members to snap a photo of a check and deposit to their account using their mobile device.
  • Credit Sense - offers members free access to your credit score and assists you with making rate and payment comparisons on auto loans, credit cards, etc. to find the best deal for you!
  • Transfer Now is taking the place of our current Account to Account option which allows you to transfer to or from your personal external accounts at other financial institutions. For example: Transfer funds from your UFirst account to an account you have somewhere else!
  • Bill Pay - No changes there! Our bill pay system will be staying the same!

Click Here to view a tutorial of our new online banking system!

If you experience any issues logging in or have questions about any of our new services, you can email us or call 518-324-5700 option 1.

Coming Soon!

  • Updated Website: Due to unforseen technical issues by our provider, the new UFirst FCU website release has been delayed. We hope that it will be up and running soon, but we will be sure to keep our members updated. The new website will be upgraded to reflect our new brand and a fresh look. The overall outline of the website will remain, but it will be upgraded for ease of use and navigation. Our website address will remain UFirstFCU.net.

We want to assure our members that while UFirst FCU is going through these changes, you will continue to receive the same outstanding service you have come to expect from us!

CO-OP ATM Access

Co-op

UFirst FCU has some exciting news! We've joined a CO-OP ATM Network that allows our members access to nearly 30,000 surcharge-free ATMs from coast to coast! That's convenience even some of the biggest banks can't match. And it's one of the benefits of being a member of UFirst FCU.

What does this mean? It means that you can use any ATM where you see the CO-OP logo. So, whether you're across town or away from home for business or pleasure, finding the closest surcharge-free ATM is easy, using your phone, mobile app, text messaging or internet access.

What is a surcharge fee? A surcharge is a fee that may be assessed by an ATM owner for using the machine. Our members can use ATMs within the CO-OP Network and avoid these fees.

Find ATMs near you:

  • Visit CO-OPatm.org
  • Download the mobile app (search CO-OP ATM and look for the CO-OP logo)
  • Text your current address to MYCOOP (692667)
  • Call 1-888-748-3266

Please feel free to contact us at 518-324-5700 option 1 with any questions about the CO-OP ATM Network!

Co-op ATM Video

Coming Soon: CO-OP Shared Branch!!

Shred Days

Mark your calendars for the UFirst Shred It & Forget It Event!  

Protect yourself from identity theft by bringing your unwanted personal documents to the UFirst Shred It & Forget It event. If a document contains your signature, Social Security Number, account number, medical or legal information, it should be shredded when you no longer need it. Adirondack Mobile Shredding will be on site to shred your documents safely and securely, Free of Charge!

Join Us:

Saturday, September 8th, 2018

9:00 am - 12:00 pm 

Location TBD

Remember to keep a few things in mind:

  • There is a maximum of 5 file boxes or trash bags per car. We can only accept paper - please no electronics, hardware, etc.
  • Shred Day is open to the community; however we do restrict businesses from dropping off. We simply cannot accommodate large quantities of shredding and we appreciate the cooperation.
  • Check over the documents you are going to shred to ensure that you are not getting rid of anything of importance like birth certificate, social security card, marriage license, etc.
  • Please look for UFirst personnel to greet you and direct you on where to park. We will come to you!
  • Can't make it? A secure drop off bin will be available at the Plattsburgh Main branch two weeks prior to the event and will be accessible during normal business hours.  
  • Shred Day is FREE; however, donations to benefit Camp Ta Kum Ta are kindly accepted.

We look forward to seeing you at our Shred It & Forget It event!

Shred Day is first come, first serve. While our shred Days are schedule to last three hours, the actual length of the Shred Day depends on how full the truck is. if the truck is full before the scheduled end time, the remainder of shred day will be canceled.