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E.T. said it best - "We'll be Right Here." 

A lot is happening in the world today. There's a lot of uncertainty and fear of the unknown. Some people are possibly over preparing while others probably aren't prepared enough, but the truth is we just don't know and that can be scary. You may be finding yourself out of work or with limited hours. We also know that you may be spending more shopping for what you and your family may need. That can create a hardship with your finances and in life. We want you to know that we are in this with you. And while we've had to make some adjustments to how we serve you in light of the COVID-19 pandemic, Credit Unions are considered essential personnel and therefore, we remain here for you.

How we can help: 

If you are experiencing any financial impacts due to interruption in pay or work schedule, please contact us. We have some emergency services in place for you during and we continue to develop solutions that will help you through these uncertain times. 

UFirst Loan Skip-a-Payment

We are currently offering skip-a-payments for your UFirst loan(s), up to 3 times, fee Free. If you have requested a skip-a-pay in the last 12 months, you may qualify again during this time. Please complete the form and submit to our lending team for approval. 

Get Form 

UFirst VISA Credit Card Skip-a-Payment

Our credit card partner, FIS, is providing a skip-a-pay option to UFirst VISA cardholders for the month of May. The reason that only the May payment qualifies is because statements for April are already in process.

How do I know if Qualify?  
  • If you qualify to skip your UFirst VISA credit card payment, the following message will appear on your statement in April: You may skip this month's minimum payment on your account. Finance charges will continue to accrue. 
  • You will not be eligible for skip-a-payment for if your UFirst credit card has been past due 30 days more than 2 times in the last 12 months or more than 60 days past due in the last 12 months. 
How do I access my UFirst VISA card online?
  • To view your VISA credit balance and transactions in real-time, enroll your card with eZCard where you will have access to real-time information, make payments, eStatements and more.  

Access eZCard

Tap into your Certificate

You may have some money socked away in a certificate, but can't access it because of penalties or term limits and so we're temporarily waiving those too. If you have a UFirst certificate (regardless of term), you can:

  • Close-out the entire certificate without penalty or
  • Make a one-time partial withdrawal without penalty

Emergency Relief Loan 

During this difficult time, you may find yourself in need of some extra cash for necessities or help in managing your monthly payments. We can help! We are offering our members with the option to apply for an emergency relief loan. Here are the details: 

  • 5.00% discount on your qualified rate for a personal loan
  • 90 days with no payments
  • Maximum loan amount of $5,000

* Subject to credit union lending guidelines and approval. Relationship pricing does not apply. Limit of 1 loan per household. A maximum term of 60 months is required. 

 Apply Now 

Deferred Mortgage Payments

We are offering our members forbearance for up to 90 days on their UFirst Mortgage Loan. Please contact us for complete details. Certain qualifications will apply. 

Contact Us 


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